Delivery, Refunds and Returns
Ordinary delivery times are within 3 - 5 working days. International delivery times may vary.
We know you will fall in love with our handmade shaving collection. However, if you're not satisfied with your product please return to us within 14 days for a full refund. We cannot issue refunds for used products due to hygiene reasons.
All handmade wet shaving products use natural woods. The wood in our handmade shaving products all differ in appearance, grain and texture since they are handmade from different cuts of the tree.
Caring for your products
It's important to care for your products. We are proud to use real natural woods handcrafted into our shaving collection. Whilst our products are treated to prevent water damage, all natural wood is susceptible to water damage and as such it is very important to take necessary steps to reduce this risk.
You must leave your wood safety razor, bowl or brush to dry by keeping them in a dry space in your bathroom to air. It is important to wipe down the wood after use with a towel and keep them away from permanent water exposure. Leaving your wood shaving products immersed in water risks significantly damaging and reducing the life of the products.
You can learn more about the history and cut of the wood used in our wood safety razors, bowls and brushes on the individual product pages.